Privacy Policy

Last Updated: October 15, 2024

Devsfit Data Protection and Privacy Framework

By subscribing to Devsfit services, you entrust us with your valuable data and content. We recognize the critical importance of this responsibility and implement comprehensive measures to safeguard your trust. This Privacy Policy specifically governs Devsfit Application services and does not extend to services governed by separate privacy policies. This policy does not apply to services offered by third-party companies, individuals, or applications that may integrate with Devsfit products and services for different operational objectives.

We reserve the right to update our Privacy Policy based on evolving circumstances and regulatory requirements; however, we commit to not diminishing client rights under this Privacy Policy without explicit consent. For significant changes, we will provide enhanced notification methods, including email communications for specific service categories.

1.0 Regulatory Compliance and Data Protection Standards

We continuously review and update our Privacy Policy to ensure compliance with applicable regulatory frameworks and data protection standards. Our infrastructure includes cloud services and servers distributed globally, and your information may be processed on servers located outside your country of residence. While data protection laws vary across jurisdictions, we maintain consistent protection standards as outlined in our Devsfit Service Agreement (DSA).

In the event of formal complaints regarding Devsfit data protection practices, we collaborate with appropriate regulatory authorities, including data protection authorities, to resolve issues and implement necessary system upgrades to comply with statutory requirements.

This Privacy Policy is designed to provide clear understanding of what information we collect, what we do not collect, and the purposes for data collection. We will request explicit consent before utilizing any information not covered by this Privacy Policy.

2.0 Data Collection Categories

We are transparent about the types of information we may collect from subscribers and the purposes for such collection:

2.a Platform Engagement Analytics

We may collect Devsfit users' engagement statistics, excluding personal content, to evaluate whether our solution effectively enhances subscriber organizational engagement. We analyze this data to continuously improve features, design elements, and operational processes, thereby optimizing organizational engagement efficiency.

2.b User Feedback and System Reports

We collect feedback, error reports, and improvement suggestions provided by Devsfit users to continuously enhance our service offerings and platform functionality.

2.c Infrastructure Usage Monitoring

For subscribers utilizing our cloud infrastructure, we monitor cloud space utilization patterns to provide more cost-effective cloud solutions and optimize resource allocation.

3.0 Information We Do Not Collect

We want to clearly communicate the types of information we will not collect from subscribers unless explicitly requested by you.

Your personal content, including texts, reports, images, and other private information, remains exclusively under your control and ownership.

4.0 Legal Basis for Information Utilization

Privacy policy for legal compliance purposes:

We may be required to use, share, or disclose Devsfit subscribers' names, organizational lists, user bases, etc., in good faith when reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

• Enforce our Terms of Service, including investigation of potential violations.

• Detect, prevent, or address fraud, security threats, or national security concerns.

• Share subscriber company information and user base data with government entities, publishers, advertisers, and developers for tax and VAT compliance purposes.

• Facilitate company mergers, acquisitions, or asset sales.

5.0 Data Collection Purposes

5.a Service Maintenance and Enhancement

We utilize subscriber engagement data to ensure Devsfit delivers services as intended. We collect data including organizational engagement statistics, user feedback analytics, user suggestions, error reports, and performance metrics.

5.b Innovation and Service Development

We leverage engagement information to develop innovative services. For example, customer suggestions may inspire new features or improvements to existing functionality, making Devsfit more efficient and user-friendly.

5.c Performance Measurement and Optimization

We use subscriber engagement analytics to understand feature utilization patterns. Data on most engaging to least engaging features helps optimize product designs and operational processes.

5.d Direct Communication and Support

We use information to communicate directly with you. For instance, we may send notifications if we detect that your cloud space requires immediate upgrade for uninterrupted services. You can also contact us through email or our website. We maintain records of customer requests, complaints, and feedback to improve product performance and reduce issues.

6.0 Devsfit Security Framework

We utilize information to enhance the security of our services. This includes detecting, preventing, and responding to security risks and technical issues that could compromise Devsfit services. For example, when we receive user feedback about potential security threats, we take immediate action to investigate and implement solutions to strengthen Devsfit security. We employ analytics to identify threat patterns and develop protective measures for the platform.

7.0 User Activity Monitoring and Profile Management

7.a User Activity Visibility

We grant Devsfit customer administrators, and supervisors if authorized by administrators, permission to view specific user activity. For example, your supervisor may access your team engagement activity, engagement analytics, team tasks, projects, goals, etc., enabling supervisors to implement strategies for improving team engagement activities.

7.b User Profile Information

Basic user profile information is accessible to all users within the Devsfit subscribed organization, except for confidential information such as emergency contacts, current and permanent addresses, etc., which are restricted to client administrators only.

8.0 Password Security Protocols

We strongly recommend that users and administrators regularly change their passwords and store them securely to prevent security breaches.

You must immediately notify your Devsfit administrator of any suspected unauthorized access or security breaches. You can also report password-related security concerns through the "user feedback form" feature located in the top right corner of the Devsfit sign-out interface.

9.0 Content Security and Protection

We, along with our cloud service providers, implement comprehensive security measures to protect your content stored in our cloud infrastructure. If we suspect any security breach, we will immediately notify you and provide guidance on protective measures. We safeguard Devsfit content from unauthorized access, alteration, or disclosure through two-step verification processes using users' email addresses or phone numbers during initial Devsfit sign-in. We expect you to change your password through profile settings to maintain continuous protection.

We strictly limit access for Devsfit developers, service providers, and third-party contractors to protect customer content from any misuse. All personnel with access to subscriber information are bound by Non-Disclosure Agreements (NDA) and face severe disciplinary action, termination, and legal consequences for any violations.

10.0 Account Administration and Control

10.a User Account Management

Subscriber company administrators can block user accounts, unblock them when necessary, or delete accounts as required by organizational policies.

10.b Feature Activation and Deactivation

Subscribers can temporarily or permanently deactivate Devsfit features and reactivate them when deemed suitable for their organizational culture and operational requirements.

Contact Information

For any questions regarding this Privacy Policy, please contact us:

Email: team@devsfit.com

Phone: +88 01721827507

Company: Devsfit Technologies Ltd.